Jo Malone Advent Calendar 2024

• We use SF Express for delivery and provide package tracking service.
• After discount, if you spend HK$2000 or more, we will provide free shipping by SF Express, and deliver to your door;
• After discount, if the purchase amount is HK$800~2000, SF Express will provide free shipping to SF Express self-service counters, SF Express stations, etc.
• For orders below HK$800 after discount, SF Express will collect the delivery fee to the designated location.

Special statement: Some overweight products and oversized gift box products of brands such as Kérastase, Sabon, Aesop, etc. are not included in the free shipping activity, please understand.

• In order to ensure product quality, our store does not provide return or exchange service after the product leaves the store, please understand.
• If you receive a product that does not match the order due to our negligence, you can contact customer service to return or exchange the product within 7 days after receiving the product. Overdue products without reason will no longer be accepted. The delivery costs incurred during the return and exchange period will be borne by our store. (Please keep the product packaging and receipts intact. Damaged product packaging or failure to provide shopping receipts will affect the return and exchange service)
• If you have any questions, please communicate with customer service in time